What is the SilverCard Prepaid MasterCard® Card?
Your SilverCard is a prepaid MasterCard card, meaning you deposit your cash or checks to your card account and then use your SilverCard to access your cash whenever you want to make purchases or pay bills at merchants that accept Debit MasterCard. You can also withdraw cash at millions of ATMs worldwide.
How do I make purchases with my SilverCard?
When making a purchase, select "Credit" and sign the receipt provided by the merchant.
Are there any FREE features?
Yes. You will not be charged a fee when using your SilverCard for:
Signature transactions
Online card account management
Online monthly statements
Email card account alerts
Text message card account alerts to your cell phone
Calling into our automated voice response system
How long will it take to receive my SilverCard in the mail?
Your new SilverCard will arrive in the mail within 7 to 10 days after you successfully pass identification verification*. SilverCards are mailed through U.S. Mail, first class. If you do not receive your SilverCard, please call customer service at 1-877-889-5106.
*Obtaining Your Card: The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens a card account. What this means for you: When you open a card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.
How can I pay bills with my SilverCard?
You can make payments directly to your biller by phone.
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